Shipping Policy


Standard Delivery

In stock items typically leave our warehouse within 1-3 business days.  Business days are Monday-Friday, not including holidays. Custom items vary based on the current production lead-time listed for the item. Some items may ship directly to you from our vendor partners. Shipping estimates do not include transit time.
Most packages are sent using a tracking or delivery confirmation method.
Emergency Responder Products reserves the right to contact customers about extenuating shipping costs associated with bulky orders that result in higher than normal freight costs which are not covered by the system’s standard calculated freight. The customer will be notified before the order is fulfilled and you will have the opportunity to approve or reject the revised freight.  A rejection of the revised freight will result in a cancellation of the order.